This is the year of holding businesses accountable.

Corporate social responsibility is nothing new, but in today’s climate the concept is being reintroduced as a need for all businesses. For many years, businesses were able to keep “work” and “play” separate—and get away with it. However, the past 12-plus months have taught us that consumers want more out of corporations.

Defined, corporate social responsibility (CSR) is a business model that keeps companies socially responsible. It calls on businesses to be mindful of their impact on society, the environment and the economy. CSR is not just a slice of an organization but operates alongside a company’s core values. The term corporate social responsibility was originated in 1953, evolving from ideas that date back to the 1800s.